diamond2Quality Assurance is fundamental to our business. All our solutions are designed and tested to be fit for purpose and as near as we can, to be defect free.

Quality needs to be designed-in, not only in the design of the product itself, but most importantly, in all the design of each of the processes that surround its manufacture.

Quality Assurance starts with a Quality Management Plan which ensures that:

  • Requirements and Design Specifications, Project Plans and Costings are reviewed and checked with the customer and with the developers to make sure they are properly understood and reflect real expectations with sufficient precision
  • Prototypes are reviewed thoroughly with the customer to make sure expectations are achievable
  • Artwork and Written Copy is reviewed and checked for pixel precision, tight sense and accurate rendering of branded material
  • Functionality, Usability and Compliance are thoroughly tested; so that people will see your site at its best, no matter what browser or device they are using, even if your web content is read to them using an automated screen reader

Cross Browser | Cross Platform

  • Google Chrome – Cross platform
  • Mozilla Firefox – Cross platform
  • Safari – MacOS
  • Internet Explorer / Microsoft Edge – MS Windows
  • Opera – Cross platform

Cross Device | Mobile | Adaptive & Responsive content & behaviours

  • Apple iPhone
  • Apple iPad
  • Android OS devices
  • Blackberry


  • W3C HTML Validation
  • W3C CSS/3 Validation
  • W3C XML/XHTML Validation


  • W3C Accessibility Single A
  • W3C Accessibility Double A
  • W3C Accessibility Triple A

Cross Client (applies to Email Marketing)

  • Outlook 2007 / 2010 / 2013
  • Outlook 2013 MacOS
  • MacMail MacOS
  • Exchange Outlook WebApp
  • Gmail / Googlemail
  • Hotmail /Livemail
  • Mozilla Thunderbird
  • GMX Mail
  • iPhone / iPad
  • Android Native
  • Backberry OS10

Security is tested against a range of known penetrations and exploitations.

Ongoing support and maintenance is provided for anything we might have missed!

Finally and most importantly, we are never satisfied until you, the customer are entirely happy with the final result.