Is your practice website secure? Mobile friendly? Accessible? GDPR compliant?

Can you manage your own content easily? Will it integrate with online digital services such as NHSNet, eConsult, and others?

Do you get all the help and support you need?

All our GP surgery websites are designed with two clear principles in mind:

  1. Providing the best possible experience for patients/users – ultimately assisting better patient outcomes – easy and quick to navigate, to immediately helpful and reliable information, providing critical contact points, calls to action, and signposting.
  2. To help your surgery run even more efficiently – by: helping to reduce waiting times and telephone queues, reducing hard-copy paperwork and re-keying & retelling of information, improving the breadth and quality of information – accurate and timely information to patients, and information about patients securely back to practice staff.

SystemCore provide custom designed web sites for GP practices (and confederated group practices), that cover all these requirements and more.

Take a look at the inclusive feature list:

Custom designed to your requirements rather than off the shelf one style suits all – provides you with a professional stand-out identity on the web.

Your website will look good and be east and intuitive to use on any type of device – whether smart-phone, tablet, laptop, desktop.

All our websites are served over secure HTTPS/SSL and comply with UK/EU cookie law and GDPR requirements. No patient/user data is stored on the website. All our sites are fitted with additional security features to keep your website safe from abuse.

All our GP practice websites are built to WCAG ** accessibilty standards. Google translate - for common languages in your catchment area, custom font resizer, JAWs compatible meta data - are all provided as standard.

WordPress CMS, and the latest Geutenburg WYSIWYG editing environment - enabling you to easily add, edit, curate your own content, including uploading images and pdfs etc.

Each user can have differing levels of access to perform specific roles if required.

Online Patient Registration, Online Patient Access (EMIS, et al), Repeat Prescriptions, Travel Jabs, Friends & Family Surveys, even custom clinical surveys and follow up checks, - can all be supported by Secure Online Forms and Questionair Surveys, with many ready-made templated solutions readily available.

An Urgent Messages and Alerts section near the top of the home page - providing prominent and timely notification of any important changes, problems or announcements - eg: surgery closures, travel disruption, epidemic warnings, etc.

Custom News Section with 'sticky/important' items highlighted and floating the the top.

NHS and other Health related News Feeds integrated within your site - keeping your patients and your staff up to date with the latest news, breakthroughs, and public help advisories and announcements.

So you can upload all those many useful documents and PDFs you receive from other health and welfare organisations, and make them available for easy navigation and download to your patients.

Integrated catchment area maps, contact/location maps, CQC Certifications embeds, affiliation and support logos, mandatory reports publication, etc.

So that users and staff can find relevant content quickly from deep within pages, news items, announcements, downloadable PDFs, etc.

Progressive User Sign-posting, Filtering, Navigation Flow - directs users to the most appropriate services/contact points first, still fulfilling their needs whilst minimising the number of unnecessary calls to your reception desk and reducing the number of appointments made for trivial or unnecessary reasons. (eg: NHS 111, eConsult, Patient Access (EMIS), NHS Conditions and Treatments Database, et al).

Published and maintained with ease in a simple tabular format.

So that patients can easily identify who best to talk to by specialism, when and where to make an appointment, online or at the surgery, - includes mandatory Partner Earnings statements.

Featuring maps, public transport references/bus routes, etc

All our websites come with:

  • Ongoing technical support - 24*7*365 - by telephone, and email - with direct access to directors mobile for urgent cases cases/escalations - unlimited VIP level support to NHS organisations
  • Full training on the use of the Content Management System for all members of staff tasked with website administration/editing
  • Free initial requirements/design consultation, exclusively focused design prototyping and review process, free annual review of performance and needs - we want to make sure you stay ahead of the curve, as new requirements and new technologies become available
  • Extensive online support and training material from a vast community of users and specialists.
  • High Performance, UK based low Contention Servers, implementing LiteSpeed Caching - to achieve the fastest possible response times for your users - no waiting about for the page to load.
  • Custom Design - around well tested core design principles, with usability, accessibility, compliance and best practice, being key to success. You are involved at all stages of design and content production from inception though to go-live operations
  • Integration of Google Analytics - so you can see immediately how many users are viewing particular pages, what they were were searching for, whether they found what they were looking for, or when they chose to navigate off site
  • SystemCore websites are built using Open Source - which means your don't pay for any of the core code (WordPress), and get to benefit from the vast global user base that exists and the quality that that ensures is invested back into the product (WordPress powers over one in four of all the websites on the internet). Our servers run Linux, Apache, MySQL,
  • OpenSSL - a security standard which underpins around 60% of the entire internet.

Additionally we offer:

  • Free registration of an .nhs.uk domain name of your choice (eg: ourpractice.nhs.uk)
  • Integration with NHS back-end services and resources - such as HSCN (Health and Social Care Network), et al
  • Integration/linking with other organisations within your local Primary Care Network and the NHS network more generally
  • Migration of existing website content - can save considerable re-keying time and expense
  • Original & Boilerplate Copy-writing - to produce specific tailored content, submitted to your editorial review prior to publication

We offer substantial standard discounts to all NHS and not-for-profit organisations, and additional discounts to small practices (under 20,000 patients).

We pride ourselves on the level of commitment we make to each client project as well as to the ongoing customer support we provide. We would love to meat face to face and discuss your particular requirements in detail. Pick up the phone now and ask to speak with Al or Rob Cain, drop us an email here, or ask us for a call back using the contact form here.

We look forward to hearing from you and helping you to achieve your desired outcomes.

Call 01403 738844 and ask to speak to Rob Cain or Al Cain

Or contact them at: frontdesk@systemcore.co.uk