Thinking about your own business in new ways can be very difficult. A fresh pair of eyes on familiar problems can be the first critical step to solving them.
Our first step is to research your company, your products, your competition and your customers. We need to think hard about your future requirements as well as your imediate needs; the benefits your customers will see and how your competition can be beaten. Importantly, at an early stage, we need to provide you with a good idea of the likely size and cost of the project and to help you to visualise what the end result will look like and what it will do for you.
We produce for you, free of charge, a detailed and fully costed solutions blueprint which covers:
In order to help you prioritise requirements and allocate your available budget in the most sensible way, we might consider a phased delivery schedule, categorising features according to 'must-have', 'should-have', 'would-like-to-have'. A 'not-to-exceed' cost envelope is always agreed so that your project stays on-track and in-budget and no one gets any nasty surprises.
Many projects require additional requirements and design specification at a detailed level to make sure all aspects of work are understood by everyone involved in the project.
All our work is carried out under two-way, non-disclosure agreement from front to back.
Having received your goahead we are in a position to comence the implementation and delivery phase. This typically covers:
Piecework commissions, (for example, copy-only or html-rendering only, hosting, email broadcast or other services), will obviously differ in precise schedule but will nevertheless all adhere to our quality driven delivery methodology.
Our aim is to provide you with a solution that adds real value to your organisation and one that enables you to be self sufficient in the ongoing operation, maintenance and development of your internet presence. To help you achieve this, we also provide:
At the end of the day, we want all our customers to be wholy satisfied with the solutions we provide. We want you to see a real return on your investment. Our business relies on positive customer referrals and long-term customer relationships. We will do whatever it takes to make sure you are happy with the end result and look forward to a friendly and mutually beneficial relationship with you long into the future.